Privacy Policy for Shivom Media

Shivom Media (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shivommedia.com or engage with our services.
This policy is designed to comply with GDPR (EU/EEA) and US privacy regulations such as CCPA/CPRA (California), CPA (Colorado), VCDPA (Virginia), and other applicable state laws.


1. Information We Collect

1.1 Personal Information You Provide

We may collect the following information directly from you:

  • Name

  • Email address

  • Phone number

  • Company/Business details

  • Project requirements or inquiries

  • Billing information (only for clients)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data

  • Pages viewed and time spent

  • Referring URLs

1.3 Cooes & Tracking Technologies

We use cookies, pixels, analytics tools (like Google Analytics), and advertising tags to:

  • Improve website performance

  • Understand visitor interaction

  • Deliver personalized ads

You can control or disable cookies through your browser settings.


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Create proposals or quotations

  • Improve website functionality and user experience

  • Send updates, marketing communications, or newsletters (with consent)

  • Maintain internal records and customer support

  • Ensure compliance with legal obligations


3. Lawful Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Consent: When you submit forms or subscribe.

  • Contract: When we communicate or engage for services.

  • Legitimate Interests: Website analytics, security, marketing improvements.

  • Legal Obligation: Compliance with laws or regulatory requirements.


4. Sharing Your Information

We do not sell your personal information.
We may share your data with:

  • Trusted service providers (hosting, analytics, CRM, email platforms)

  • Legal authorities, if required by law

  • Business partners related to project execution (only with consent)

All partners comply with GDPR and applicable US privacy regulations.


5. International Data Transfers

Your information may be processed outside your country (including the US or India).
We ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant processors

  • Secure data handling practices


6. Data Retention

We keep your personal information only as long as necessary for:

  • Providing services

  • Legal or tax requirements

  • Business continuity and backups

After this period, data is securely deleted or anonymized.


7. Your Rights (GDPR & US Privacy Laws)

Under GDPR (EU/EEA):

You have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

  • Object to processingUnder US Privacy Laws (e.g., CCPA/CPRA):

You may:

  • Request to know what data we collect

  • Request deletion of your data

  • Opt-out of data sharing for advertising

  • Request non-discrimination for exercising privacy rights

To exercise any rights, contact us at:
bhagyesh@shivommedia.com


8. Data Security

We use industry-standard security measures to protect your information, including:

  • Secure servers

  • SSL encryption

  • Access control and monitoring

  • Regular security audits

While we take strong precautions, no method of transmission is 100% secure.


9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content or privacy practices of third-party websites.


10. Children’s Privacy

Our services are not directed to individuals under 16.
We do not knowingly collect data from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Revised versions will be posted with a new “Last Updated” date.


12. Contact Us

For any questions, concerns, or data requests, please contact:

Shivom Media
bhagyesh@shivommedia.com